Frequently asked questions
In case of further question, please use our contact form.
If you are looking for information about our Z21 control system, you can find it on Z21 questions and answers
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The models from the tools taken over from Kühn will gradually appear in the ROCO product range (also see the new ROCO TT catalogue with the first models from the former Kühn range).
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The backlogs still outstanding at Kühn have been cancelled by Kühn. There was also a dealer mailing from the Kühn company.
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Warranty / Guarantee repairs will be covered by ROCO for items that have been delivered by Kühn within the last 24 months. Recalculation started in September 2023.
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Provided that the spare parts taken over from Kühn stock and required by the customer are available at the time of takeover, they will be available for order from January 2024.
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No stocks have been taken over from Kühn.
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When will ROCO take over the stock of track material from Kühn? When will it be available from ROCO?
The Kühn track is available.
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