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Questions about the Kühn TT product range now at ROCO

Frequently asked questions

So you can get a good overview quickly and easily, here you will find the answers to frequently asked questions about the ROCO model railway. We hope that you can get the answers to your questions and solve your problems on your own with the help of this overview. This way, you help to ease the daily workload of our service staff and ensure that we can respond even more quickly to your specific questions addressed to us by e-mail or telephone.

In case of further question, please use our contact form.

If you are looking for information about our Z21 control system, you can find it on Z21 questions and answers

Questions about the Kühn TT product range now at ROCO (6)

February 26, 2024

Will ROCO permanently keep the items in its product range from now on?

The models from the tools taken over from Kühn will gradually appear in the ROCO product range (also see the new ROCO TT catalogue with the first models from the former Kühn range).
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What happens to the backlog that was left at the Kühn company?

The backlogs still outstanding at Kühn have been cancelled by Kühn. There was also a dealer mailing from the Kühn company.
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Who assumes the warranty for items purchased from Kühn?

Warranty / Guarantee repairs will be covered by ROCO for items that have been delivered by Kühn within the last 24 months. Recalculation started in September 2023.
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Where can I get spare parts for items that I bought from Kühn?

Provided that the spare parts taken over from Kühn stock and required by the customer are available at the time of takeover, they will be available for order from January 2024.
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Will ROCO take over the rolling stock from Kühn?

No stocks have been taken over from Kühn.
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When will ROCO take over the stock of track material from Kühn? When will it be available from ROCO?

The Kühn track is available.
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